Your questions, our answers

At Purescope Cleaners, we believe in clarity and trust. Here you'll find answers to the most common questions our clients in Dublin have about our professional, reliable cleaning services. We aim to make your experience as smooth and sparkling as your cleaned space.

Frequently asked questions

We've gathered the most common inquiries from our valued clients in Dublin to help you understand our services, processes, and commitment to excellence. If you don't find what you're looking for, feel free to contact us directly.

What are the top questions people ask when hiring a cleaning service like Purescope Cleaners?

Most clients want to know three things: that they can trust us to do the job properly, that the price is clear upfront, and that the whole process is easy. That’s exactly what we focus on at PureScope Cleaners in Dublin, ensuring peace of mind with every clean.

What important things should potential customers know about Purescope Cleaners that show we're professional and reliable?

PureScope Cleaners is a fully insured, reliable Dublin cleaning service with proven results, transparent pricing, and attention to every detail — so you don’t have to worry about a thing. We pride ourselves on professionalism and consistent quality.

How do I book a cleaning service with Purescope Cleaners?

Booking is easy! Simply visit our 'Request a Quote' page or give us a call at [[phonenumber]]. We'll gather your details and schedule a convenient time for your service.

Are your cleaning products safe for pets and children?

Yes, we prioritize the health and safety of your family and pets. We use eco-friendly and non-toxic cleaning solutions whenever possible. Please let us know if you have specific concerns or allergies.

What are the most important things customers should know or do before we arrive to clean their home or office?

Before we arrive, we just need a few things to make sure the clean goes smoothly: – Confirm the date, time, and property access – Remove any valuables or fragile items from surfaces – Let us know of any special instructions (pets, sensitive surfaces, or areas that need extra attention) – Have the payment ready (cash, card, or bank transfer). Doing this helps us focus on delivering a thorough, stress-free clean for you.

Do I need to provide cleaning equipment or supplies?

No, you don't! Our team comes fully equipped with all the necessary professional cleaning supplies and equipment to get the job done thoroughly and efficiently.

What types of properties do you clean?

We offer cleaning services for a wide range of properties in Dublin, including Airbnb turnovers, end-of-tenancy apartment cleaning, and various office cleaning solutions.

What if I need to reschedule or cancel my appointment?

We understand that plans can change. Please contact us at least 24-48 hours in advance if you need to reschedule or cancel your cleaning appointment to avoid any cancellation fees.

Have more questions?

We're here to help make your cleaning experience seamless and stress-free. If you didn't find the answer you were looking for, or if you're ready to experience the PureScope Cleaners difference, get in touch today.